Money Back Guarantee

Daniel Sim Design is proud to offer an unrivalled 100% money back guarantee on our logo design services. In the rare instance that none of the initial logo presentations aligns with your expectations, you can have the option of requesting a refund on the initial deposit. We will refund every dollar without subtracting any processing fees. Full refund for your deposit.

That guarantee providing our customers with a great sense of comfort and security. 

There are a few exceptions, and although it is very unlikely you will want to make use of our guarantee policy, you should understand those rare conditions under which the refund policy does not apply:

  • If you have already confirmed or approved the acceptance of a design, we cannot provide a refund. Your approval represents an acceptance of the final project and serves as an implicit statement of satisfaction.
  • If you request for a revision from the initial presentations.
  • If you have failed to communicate with us for more than 14 days of presentation, any refunds will be at the discretion of Daniel Sim Design’s account manager.
  • If the company for whom the design was performed should close, change its name, or undergo other alterations rendering a design ill fitting, we cannot issue a refund.
  • Once you have taken final delivery.

Our policy, like our approach to design is simple and minimal as we intend to wow you with our work and service.

Our liability is limited to the payment received from you against the project. 

Should the Customer receive a refund, customer acknowledges that Daniel Sim design will retain the copyright and intellectual IP to all designs created. Customer will have no right (express or implied) to use any of the initial concepts provided, ideation or other work product, content, or media, nor any ownership interest in or to the same. The Copyright remains with us and you are NOT allowed to use or display our designs even as reference.

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Daniel assisted us in creating...

a very meaningful and memorable brand identity for Insider TV.
Insider TV creates original, insightful and entertaining travel content to the people across the globe with a monthly audience reach of over 14 million on varying platforms and devices. It was important for our logo design to work across the various applications and variations. Thank you Daniel for your communication and thought into our design.

Daniel Barry - Founder & Director, Insider TV

Bill Newman Ministries

ANZAOMS has used the services of Daniel Sim Design...

over the last year to design a range of options for a new and modern logo for our Professional Association. ANZAOMS were keen to engage our Members in the process and Daniel was extremely helpful with a design brief and Member survey, obtaining maximum Member input into the process.  The result is outstanding and we are very happy with our new branding. Daniel was at all times extremely responsive, very cost effective and has been very patient throughout the process. We would absolutely recommend Daniel Sim to others seeking logo design development or refresh.

Belinda Mellowes - Executive Officer | ANZAOMS
The Australian and New Zealand Association of Oral and Maxillofacial Surgeons


Australian and New Zealand Association of Oral and Maxillofacial Surgeons

Daniel Sim web design was recommended to me by a friend...

Who’s webpage impressed me with great design and professionalism. Daniel set up my page and again he included great features and good understanding how to present the business well. Through the years he helped updating the page which was very helpful also in regards to the google ranking. I can really recommend him.

Dr Harald Puhalla - Bariatic, Hepato-pacreato, Biliary, Upper Gastrointestinal General Surgeon

Dr Harald Puhalla - Surgeon

Having many options out there these days...

available for website, logo and brand design, we were delighted to have arrived at working with Daniel Sim Design for our project. DSD created a beautiful brand design for us including logos, websites pages, stationary etc which has had great feedback from patients and other doctors alike. We opted for the platinum package which I recommend. I would encourage anyone or any business who is seeking exquisite brand design coupled with a very professional service to contact DSD as you will not be disappointed.

Dr Suzanne Ma - Bariatric and General Surgical Specialist

Dr Suzanne Ma - Bariatric and General Surgical Specialist

Daniel is extremely professional, experienced and creative...

From my very first communication with Daniel, I was impressed by Daniel's confident, easy, warm manner. He understood exactly what it was I was trying to achieve by getting to know me and my business. Daniel has exceeded my expectations for my company's branding from logo design to stationery and I am ecstatic with the results and have been complimented many times on the colours and design. Daniel is extremely professional, experienced and creative. Nothing was ever a hassle and our communications the entire time have been responsive, clear and open. I’m extremely happy with the result and can’t wait to put Niche in the marketplace. Daniel has added the polish and professionalism that I want reflected throughout my business.

Karen - Niche Property Management

Karen Niche Property Management

He was warm and friendly and expressed a genuine enthusiasm...

From the very first point of communication Daniel stood apart from other designers I had contacted. He was warm and friendly and expressed a genuine enthusiasm and interest in my work along with his initial vision for a brand identity. As an artist, I naturally had creative ideas of my own, but Daniel brought my ideas to life, exceeding all expectations with his impressive and beautiful work. He patiently allowed me to express all my thoughts and then directed my thinking towards a clean, eye-catching logo and somehow captured my personality within it, which was true genius seeing as he had never met me. I consider myself privileged to have worked with Daniel and cannot recommend him highly enough. 

Alexis Atkins - Alexis Atkins

AlexisAtkins

...logo was very vibrant in colour and eye catching, resulting in numerous enquiries...

Daniel Sim Design has assisted in the logo development for Sieverts Radiation Protection Consultancy. The logo was very vibrant in colour and eye catching, resulting in numerous enquiries and consultancy work for us. We at Sieverts Consultancy find that Daniel Sim Design quality of service was of a high standard and would highly recommend to all businesses. 

William Tan - Manager of Health Physics, Sieverts Radiation Protection Consultancy

WilliamTan

Daniel Sim designed the RSL...

Daniel Sim designed the RSL Commemorative Medallion, celebrating the signing of the armistice which brought World War One to an end.  We were impressed with their level of involvement in the process, their need to understand the requirement and their attention to detail.  Their advice was invaluable.  Of course, the proof is in the pudding as they say.  Copies of this medallion now reside in Buckingham Palace, the Governor General's residence and one has been placed in the collection of the Australian War Memorial.  Thank you Daniel Sim Design.

Hugh Polson - Sunnybank RSL