Money Back Guarantee
Daniel Sim Design is proud to offer an unrivalled 100% money back guarantee on our logo design services. In the rare instance that none of the initial logo presentations aligns with your expectations, you can have the option of requesting a full refund on your initial deposit. We will refund every dollar without subtracting any processing fees.
That guarantee provide our customers with a great sense of comfort and security.
There are a few exceptions, and although it is very unlikely you will want to make use of our guarantee policy, you should understand there are rare conditions under which the refund policy does not apply:
- If you have already confirmed or approved the acceptance of a design, we cannot provide a refund. Your approval represents an acceptance of the final project and serves as an implicit statement of satisfaction.
- If you request a revision from the initial presentations.
- If you have failed to communicate with us for more than 14 days following our presentation of the initial designs, any refunds will be at the discretion of Daniel Sim Designʼs account manager.
- If the company for whom the design was performed should close, change its name, or undergo other alterations rendering a design inappropriate, we cannot issue a refund.
- If you have taken final delivery of the logo.
Our policy, like our approach to design is simple and minimal as we intend to make sure you’re thrilled with our work and service.
Our liability is limited to the payment received from you against the project.
Should you, or any person representing you or your company, receive a refund, you acknowledge that Daniel Sim Design will retain the copyright and intellectual property of all designs created.
Neither you, nor any other person whether associated with your company or not, will have any right (express or implied) to use any of the initial concepts provided, ideation or other work product, content, or media; nor will you have any ownership interest in or to the same. The Copyright remains with us and you are NOT allowed to use or display our designs even as reference.
"extremely professional, experienced and creative"
From my very first communication with Daniel, I was impressed by Daniel's confident, easy, warm manner. He understood exactly what it was I was trying to achieve by getting to know me and my business. Daniel has exceeded my expectations for my company's branding from logo design to stationery and I am ecstatic with the results and have been complimented many times on the colours and design.
Daniel is extremely professional, experienced and creative. Nothing was ever a hassle and our communications the entire time have been responsive, clear and open. I’m extremely happy with the result and can’t wait to put Niche in the marketplace. Daniel has added the polish and professionalism that I want reflected throughout my business.
Karen - Niche Property Management
"we are proud to say our logo for our Company was designed by Daniel Sim"
Daniel and his team we believe went far beyond our expectations, he went to enormous lengths to ensure that our logo for our Cleaning Company was going to look great. His design samples for us were stylish and extremely elegant, you can see he has a great vision. He helps you and guides you to choose a complete design for your company. We are based here in Melbourne and distance was not an issue, he was in contact with us all the way.
With plenty of options for us to choose from and with his experience, we are proud to say our logo for our Company was designed by Daniel Sim. A big thank You from our team at Lupa Cleaning Services.
Brendan & Claudia Lloyd - Lupa Cleaning Services
"exceeded our requirements. Daniel is a must if you a thinking of a new business or a new look for your current business."
After being with a the largest franchise company in the real-estate world for many years we looked and branching out on our own. The thought of this was very overwhelming… the Logo is the feel the look the strength and the face of your business, by far one of the most important aspects to the look of your business. I had no idea where to start -We had spoken to other companies and the did not have the sharp look we needed.
I was referred to Daniel and would say that his approach, service and knowledge put us at ease immediately. We knew that he knew what we wanted and was so efficient to deliver us so many wonderful ideas and advise. Daniel has a great eye for detail and a flair that is very hard to find but the most refreshing aspect of our experience was his patience and professionalism. We have dealt with so many companies over this transition and this company by far exceeded our requirements. Daniel is a must if you a thinking of a new business or a new look for your current business.
Thank You so much Daniel!
Dutney - Crowne Real Estate
"encourage anyone or any business who is seeking exquisite brand design coupled with a very professional service to contact DSD"
Having many options out there these days available for website, logo and brand design, we were delighted to have arrived at working with Daniel Sim Design for our project (www.drsuzannema.com) DSD was gratefully recommended to us by a colleague 6 months ago and we have had nothing but personable pleasant and very professional interactions with him and great work done by him since. DSD created beautiful brand design for us including logos, websites pages, stationary etc which has had great feedback from patients and other doctors alike. We opted for the platinum package which I recommend. I would encourage anyone or any business who is seeking exquisite brand design coupled with a very professional service to contact DSD as you will not be disappointed.
Dr Suzanne Ma - Bariatric and General Surgical Specialist
"recommended to me by a friend who’s webpage impressed me with great design and professionalism."
Daniel Sim web design was recommended to me by a friend who’s webpage impressed me with great design and professionalism. Daniel set up my page and again he included great features and good understanding how to present the business well. Through the years he helped updating the page which was very helpful also in regards to the google ranking. I can really recommend him.
Dr Harald Puhalla - Bariatic, Hepato-pacreato, Biliary, Upper Gastrointestinal General Surgeon
"Why we decided to proceed with Daniel? Clarity"
Being very new to a startup business with no previous experience with design services and had numerous quotes for design packages. It was difficult for us to decide on the appropriate package. There was a lot of competition and cheaper options available. Why we decided to proceed with Daniel? Clarity. We felt Daniel presented our options very honestly. The choice in the end was easy as each package represented value and was clear in what we would receive for a set price. We chose the premium package, and never looked back. Daniel took our briefing for a crisp, professional logo for our healthcare business and with no hassles presented us with options that excited us, and nailed our vision. We had constant communication through the process. Since presentation of our logo, we have been able to contact Daniel with any questions regarding file formatting and incorporation into marketing material. If you feel overwhelmed by the choices out there for design services, choose Daniel Sim. You can be confident in the service, communication, value for money, and his work is beautiful.
Daniel Walsh - Active Health Podiatry
"The result is outstanding and we are very happy with our new branding."
ANZAOMS has used the services of Daniel Sim Design over the last year to design a range of options for a new and modern logo for our Professional Association. ANZAOMS were keen to engage our Members in the process and Daniel was extremely helpful with a design brief and Member survey, obtaining maximum Member input into the process. He then provided a number of excellent options for our Members to choose from. The result is outstanding and we are very happy with our new branding. Daniel was at all times extremely responsive, very cost effective and has been very patient throughout the process. We would absolutely recommend Daniel Sim to others seeking logo design development or refresh.
Belinda Mellowes - Executive Officer | ANZAOMS
"I highly recommend the creative skills and design ability of Daniel Sim Design"
I highly recommend the creative skills and design ability of Daniel Sim Design. We are extremely satisfied with the work he has provided for us and would encourage you to use him in design work for your organisation.
Dr Bill Newman - Bill Newman Ministries
"people across the globe with a monthly audience reach of over 14 million on varying platforms and devices."
Daniel assisted us in creating a very meaningful and memorable brand identity for Insider TV.
Insider TV creates original, insightful and entertaining travel content to the people across the globe with a monthly audience reach of over 14 million on varying platforms and devices. It was important for our logo design to work across the various applications and variations. Thank you Daniel for your communication and thought into our design.
Daniel Barry - Founder & Director, Insider TV
"His talent is limitless and he is also one of the nicest people I’ve ever had the pleasure of working with."
Finding a designer who shares your esthetic values is paramount to everything when embarking on a design project. I didn’t realize that I would find him all the way on the other side of the world! Thankfully, with the internet, we were able to work together effortlessly. Daniel created the “M2” logo for my pediatric dental practice over four years ago. From the start, we received so many compliments because it was so unique, colorful and fresh. Today, that logo is a brand. I had such a positive experience working with Daniel that I did not hesitate to go to him again with subsequent design projects. His talent is limitless and he is also one of the nicest people I’ve ever had the pleasure of working with. He’s fair, honest, efficient and thorough. I know that we will continue to go to him with our design projects in the future. Why change when everything is great??? Thank you, Daniel, you have been a blessing to our business!
Maria Meliton - M2 Pediatrics
"He has been fantastic to work with and we will definitely use him for our additional graphic needs in the future!"
We can not say enough about Daniel’s creativity. As a small business, we were struggling with how to brand our business with the perfect logo. We came across Daniel through a websearch and were thrilled to work with him on our project. He provided us with a number of great logo choices, one of which was absolutely perfect! He has been fantastic to work with and we will definitely use him for our additional graphic needs in the future!
Jen Chaput - Instant Karma Roses
"Daniel stood apart from other designers I had contacted."
From the very first point of communication Daniel stood apart from other designers I had contacted. He was warm and friendly and expressed a genuine enthusiasm and interest in my work along with his initial vision for a brand identity. As an artist, I naturally had creative ideas of my own, but Daniel brought my ideas to life, exceeding all expectations with his impressive and beautiful work. He patiently allowed me to express all my thoughts and then directed my thinking towards a clean, eye-catching logo and somehow captured my personality within it, which was true genius seeing as he had never met me. I consider myself privileged to have worked with Daniel and cannot recommend him highly enough.
Alexis Atkins - Alexis Atkins
"Daniel created the artwork for the business card, we were bowled over; it had a wonderful blend of subtlety, colour and content. It was much better than we expected and to our utter amazement, the cards were even better!"
It has been a wonderful experience working with Daniel Sim. Daniel Sim Designs was initially contracted for our corporate logo design, business’ cards and letter heads…as well as envelopes. Daniel came up with various concepts and patiently worked through our requests until we arrived at our final design; a design we were very very pleased with. When Daniel created the artwork for the business card, we were bowled over; it had a wonderful blend of subtlety, colour and content. It was much better than we expected and to our utter amazement, the cards were even better! Following this positive experience, it was only natural that we considered Daniel for the website. Once again he brought out a level of creativity in his work which left us, to put it plainly, dazed. The website speaks for itself…
Udayan Bhanot - Director, iEnergyTech
"His design concepts exceeded my imagination. I am very proud of the logo designed for my business."
Daniel is clearly creatively gifted. A true professional committed to helping businesses portray the right image with innovative design. His design concepts exceeded my imagination. I am very proud of the logo designed for my business. A pleasure to work with. I highly recommend him to anyone seeking professional design for their organisation.
Daniel Irvine - Sovereign Wealth Management
"Daniel Sim Design quality of service was of a high standard and would highly recommend to all businesses."
Daniel Sim Design has assisted in the logo development for Sieverts Radiation Protection Consultancy. The logo was very vibrant in colour and eye catching, resulting in numerous enquiries and consultancy work for us. We at Sieverts Consultancy find that Daniel Sim Design quality of service was of a high standard and would highly recommend to all businesses.
William Tan - Manager of Health Physics, Sieverts Radiation Protection Consultancy